Terms of Use
Last updated: 3 November 2026
These terms apply to the use of the Interguiding website. By using the site, you are deemed to have accepted these terms. If you do not accept them, please do not use the site.
1. Service provider
Interguiding is a brand of Kayais Sağlık Turizmi ve Konaklama Hizmetleri San. Tic. Ltd. Şti. The company operates as an intermediary organisation under the International Health Tourism Authorization Certificate issued by the Republic of Türkiye Ministry of Health (Certificate No. AK-1574, 26.01.2026).
2. Scope of service
Interguiding coordinates between patients seeking treatment in Türkiye and partner hospitals and physicians; it acts as an intermediary for assessment, appointments, travel, accommodation, transfers and interpreter support. Medical diagnosis and treatment are provided by hospitals and physicians under their own professional responsibility.
3. Site content is not medical advice
The treatment, hospital, doctor and Health Guide content on the site is intended for general information. This content does not replace a physician’s examination, diagnosis or treatment recommendation. Always make decisions about your health together with a physician. If you have a medical emergency, contact emergency medical services where you are.
4. No guarantee of results
Treatment results vary from person to person. No information on the site can be interpreted as a guarantee of a particular result. Suitability for treatment, its scope and duration are determined following a physician’s assessment.
5. Initial assessment and offer
Your initial assessment request is free. Submitting the form or writing to us does not create an obligation for you to undergo treatment or a commitment by us to accept you or provide an appointment. The terms concerning the treatment plan, duration, scope and cost are communicated to you separately in writing and become effective upon your acceptance.
6. User responsibilities
- The information you provide to us must be accurate and current. Incomplete or inaccurate health information may affect the outcome of the assessment.
- If you apply on behalf of another person, you must be authorised to do so.
- You may not use the site for unlawful purposes or attempt to impair its security or operation.
7. Intellectual property
The text, images, logos and designs on the site belong to Interguiding or the relevant rights holders. They may not be copied, reproduced or used for commercial purposes without written permission.
8. External links
The site may contain links to third party sites and services. Interguiding is not responsible for the content or practices of those sites.
9. Limitation of liability
We take care to ensure that information on the site is accurate and current; however, its completeness at all times is not guaranteed. Uninterrupted operation of the site is not promised. Subject to mandatory legal provisions, Interguiding cannot be held liable for damage that may arise from use of the information on the site.
10. Personal data
For information about the processing of your personal data, you may review the Privacy Policy and Personal Data Notice.
11. Applicable law
The law of the Republic of Türkiye applies to these terms. Bursa Courts and Enforcement Offices have jurisdiction over disputes; your rights as a consumer under the mandatory law of your country remain reserved.
12. Changes and contact
These terms may be updated when necessary; the current version is published on this page. For questions, you can contact us at [email protected]. Address: Yüzüncüyıl Mah. Hakan Sepetçi Cd. No:3, Arkat Plaza A Blok D:5, Nilüfer / Bursa